CUSTOMERS EXPECT MORE PROFESSIONALISM FROM SALES PEOPLE
Today customers better informed than ever before. By the time they approach suppliers, they generally have a clear idea of the problem they need to solve, the solutions that are available, and the price they’re willing to pay. This new environment favors creative and adaptable sellers who challenge customers with disruptive insights into their business—to offer unexpected solutions. They differentiate themselves from their competitors and are more successful.
How well your sales people do in this new situation?
How well your customers' expectations are synchronized with professionalism of your sales people?
How your sales process supports your salespeople for better understanding customer business to uncover their hidden needs in order to be able to offer unexpected solutions
